Rollbacks are a great way to quickly test if something is caused by a PR or not.
In a similar situation, I'd have created a test to reproduce the alleged issue with my PR. A test is a win-win because if it fails, I know it was me. If it won't, I have evidence that it wasn't me.
I have been working in IT for the last 16 years, Currently, I am in Application Support. We must share notes sometimes. It is about acting fast to resolve as some bugs/errors take more effort to resolve. I enjoyed your article.
Thank you, Jade! I think biases exist and rise in many situations. Awareness of it matters because pushing it under the rug, makes the problem worse. So, I think that being honest of ourselves and aligning with our values, without hurting others is core!
Rollbacks are a great way to quickly test if something is caused by a PR or not.
In a similar situation, I'd have created a test to reproduce the alleged issue with my PR. A test is a win-win because if it fails, I know it was me. If it won't, I have evidence that it wasn't me.
Thanks for the mention, Basma!
I agree, Akos. Tests are an easy and quick way to prove a concept. I will definitely lookout for this one next time!
I like this article, throughout my IT journey owning the problem is the best starting point. Thanks for this Basma.
Thank you, Tinashe! I didn't know you have an IT job! Which field do you work in IT? :)
And, yes I agree about the significance and big difference "owning the problem" makes.
I notice that the more I feel "it's not my problem" the more it means it's actually is and I should act fast. It's weird 😆
I have been working in IT for the last 16 years, Currently, I am in Application Support. We must share notes sometimes. It is about acting fast to resolve as some bugs/errors take more effort to resolve. I enjoyed your article.
Application support is tough. They keep getting tagged and nagged by people all day! 😅 I hope you're liking it?
of course! I'd love to chat some time :)
Thank you for your kind words, Tinashe!
It is not for the faint-hearted lol. But you tend to get on with it.
Thank would be great to catch up.
I really like how you mention about your hunch being a negative bias, it's really good to raise awareness of this 🙌🙌
Thank you, Jade! I think biases exist and rise in many situations. Awareness of it matters because pushing it under the rug, makes the problem worse. So, I think that being honest of ourselves and aligning with our values, without hurting others is core!
Do you experience biases as well?
Great article Basma, thanks for mentioning my article 👍
Thank you, Richard! I am glad it resonates.
Great story, I hope you folks had a blameless post mortem later and took away learnings from it.
Thank you, Akash! Yeah fortunately, we have a blame free environment. But, I received a private feedback about it. Which I think was fair.
From our mistakes we learn!